Dealer Interactive is a CRM product of Link To The Future, a Website Design and Development company established in 1997.
With the huge variety of competition out
there, they chose your dealership. From prospect to sale to repeat
business, you have a job to do and Dealer Interactive is the ideal web-based CRM support tool to maintain strong relationships and increase your business.
This comprehensive, web-based CRM / SMS is an
easy to use application that
will enable you to increase a dealership’s bottom line by
keeping them regularly in-tune with prospects and customers.
No longer does your dealership depend on a salesperson's memory
to make a follow-up phone call, to send a birthday greeting card, or be reminded
when a lease expires – now they can be automatically alerted of an upcoming task
with our automotive CRM.
Dealer Interactive offers you 10 modules:
- Marketing - creating and sending E-Mail campaigns
- Sales - tracking leads and sales activities
- Customer Service - managing inbound inquiries
- Service Department – manage service appointments
- Parts Department – manage parts inquiries
and parts sales
- Online Parts and Accessories - manage online
parts and accessories e-commerce store
- Dealer Specials
- manage your own specials for any department
- Scion - Maintain website compliance with our
web-based management system
- New and Pre-owned Inventory - Upload and maintain
inventory with our web-based management system
- Websites - Automotive websites - See LTTF
You can buy each module separately or All in One.
Marketing
The easy-to-use user interface and
step-by-step process in this module help you create eye-catching E-Mail
campaigns. You can manage your contacts and grow multiple mailing lists while
ensuring your E-Mail marketing bulk E-Mail campaigns comply with CAN-SPAM and
Anti-Spam Policy. It also provides a way to reuse your content through Content
Library. You can do tracking, and report on data. It is a complete E-Mail
marketing solution for your dealership.
Sales
Dealer Interactive, a vibrant portal helps to
prioritize and assign tasks to your sales force. You can track your sales
activities, schedule calls, meetings, view and manage your sales pipeline; it is
a complete management tool for your sales force.
Customer Service
Customer Relationship Management (CRM) module helps to
manage your incoming and outgoing E-Mails, receive and store inquiries from your
web site, categorize and route inquiries to customer care personnel, create
consistent, accurate and professional responses, and monitor your CRM activities
and E-Mail management.
All in One
All modules of Dealer Interactive put together form a
vibrant portal helps you to create and send e-mail campaigns, track leads,
automate your sales-force activities and help in effective Customer Relationship
Management (CRM).
Features and Benefits
-
Fully web based approach, which means that you can
access your same unique dashboard and customer database from home, on the road
or another dealership branch, in fact, this automotive CRM can literally be
accessed literally anywhere in the world!
- Some dealers require unique functionality
and Dealer Interactive has been developed to deliver any solution. This
means that your dealership can adapt any Dealer Interactive format to
suit specific needs.
- Through a centralized database, the Sales Manager can
quickly view comprehensive sales information at frequencies to suit him and
create customized reports. This means that Sales manager’s can have their
fingers on the pulse in managing their particular salesman’s activities and
help maximize theirs and the dealerships overall revenue potential. Automotive
CRM reports can be quickly and easily downloaded into almost any standard
format.
- Early warning automatic reminders pop up daily, so
you’ll never forget a customer’s special occasion such as birthdays and
anniversaries. It’s the little things you do that a customer respects and it
means so much.
- No onsite configuration or set up is required, which
means that your automotive CRM systems will be totally compatible and easy to
use.
-
There is a low cost set up fee with a nominal monthly
charge, which means that Dealer Interactive works well for you with
existing cash flow budgeting.
- Data is fully protected and provided monthly, which
means that your most valuable information is secure.
Dealer Interactive is a customer relationship
management ( CRM ) product, allowing you fast access to customer information and
reports from anywhere in the world. Dealer Interactive is at your
fingertips for instant viewing of sales reports, follow-ups, reminders, upcoming
special occasions, fleet management exception reporting, future lease
expirations and much, much more!
The graphical interface has been designed by Dealer
Interactive’s specialist IT support team for easy navigation
and data entry.
It is customized in delivering to the specific needs of the dealership.
Sales and management staff will have no problems inputting and capturing
data, employing fail safe systems for restricted access and data
amendments.
Dealer Interactive is confident that you will
not only derive real tangible value from our product, but within
a few months, it will be paying for itself. To endorse this belief; take advantage of our FREE, 30 day web-based CRM evaluation. Contact
Dealer Interactive.
Custom CRM Software
Every dealership has their own unique requirements,
whether it be a particular style of customized reporting, additional
fields to be added to the database and so on. Custom CRM software
is a must for some dealerships to have a product that fits their
business need.
The application will be clear, precise and easy to navigate. In
dealer sales, DI recognizes that time is precious and therefore
every model is developed with this in mind. So no gimmicky “flash”
animation when you log on, you just go straight to where you need
to go, first time, every time, it’s that simple!
Website Integration
Every business requires an online presence to compete
in today’s market. Once a dealer is up and running with Dealer
Interactive, our software developers can provide a complete integration
with a dealer’s website. Our custom CRM software services
can extend to help integrate CRM software with existing information
systems. This creates even quicker follow-ups and call backs that
keeps a dealer at the sharp end of vehicle sales opportunities.
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